Teleconference Meeting Support job in Chicago, IL

Teleconference Meeting Support job in Chicago, IL Provide world-class concierge level of technical AV and meeting support for executive clients.
The position would also require backup desk-side support coverage for tier 1-2 issues.
A sense of urgency and ability to provide expedited support resolution is critical.
Must be able to work well in a high pressure environment, manage conflict resolution effectively, and have very strong organizational skills.
Responsible for facilitating all meetings by:
o Communicating closely with executive assistants, meeting coordinators, event planners, and technicians to confirm accuracy of all calendar entries plus telepresence details o Daily monitoring of upcoming meetings and AV requests to ensure seamless delivery of requested services o Work with clients prior to, the day of, and during events to ensure the proper support and make real time adjustments as necessary for coverage o Ensure that all audio-visual components are implemented in such a way as to provide a solution that meets the demands, not only of individuals involved, but also the goal(s) of the particular event o Setup or modify multiparty teleconferencing with telecom vendor or Microsoft Lync o Live monitoring of AV operations during scheduled meetings Support/resolve hardware configuration issues Adjust audio video quality controls Respond to last minute changes or preferences Advance slides, add/drop calls and VTCs seamlessly o Verify all conference rooms are kept in appropriate working order:
o Daily room sweeps and testing of CISCO equipment, AV hardware, PC consoles, and cables/adapters o Perform local (Chicago area) on-site visits with event planners and or IT Executive Support team to determine AV requirements and setup plans o Delivering and supporting backup computers and mobile hardware for meetings:
PCs, iPhone, Android, MiFi, MS Surface, battery chargers, and cables Collaborate with IT infrastructure to ensure the highest level of customer support:
o Coordinate with video services team on repairs, upgrades, and resolutions o Act as point of contact for IT Executive Support on all AV upgrades to ensure business requirements are included in plans o Participate in conference calls with Video/Teleconferencing teams regarding status of upcoming/on-going work and forward updates to the IT Executive team Backup technician for IT Executive Support - tier 1 and 2 issues:
Troubleshoot/Support PC, OS, mobile device software issues Windows 7/Office 2010:
how to support Outlook 2010:
How to support:
meeting invites, shared resources, voting options, etc Configure exchange accounts PSTs PowerPoint How to support:
presentation mode Image notebooks and tablet devices Mobile devices:
iPhone, Android, MS Surface devices MDM:
MaaS360, TouchDown Configure exchange accounts Backup to cloud Active Directory - add move computer accounts/password unlock LAN Desk - software deployment and installs Required Skills/Qualifications:
o Working knowledge of:
AV systems - Cisco video-teleconferencing systems, Polycom devices plus Windows 7, Microsoft Outlook 2010, Lync, If interested in the Teleconference Meeting Support job in Chicago, IL please apply today!

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Youth Support Specialist Job Fair 12/14
Somerset, NJ The MENTOR Network
Various Positions in Manufacturing
Hillsborough, NJ Sea Box
Permanent Neurology - Multiple Sclerosis Physi...
New Egypt, NJ Medical Search International- MSI
General Manager in Training (GMiT)
Princeton, NJ Town Sports International Holdings Inc
IPQC (In Process Quality Control) Technician
Secaucus, NJ Randstad
Spray Polyurethane Foam (SPF) Support Technician
Pittstown, NJ TopBuild Corp